![]() Delivery drivers using the technology can benefit from optional navigation, one-touch customer callback capabilities, and customers who are better prepared to meet them when they arrive.ĭomino’s Pizza was founded in 1960, and now is the largest pizza company in the world based on retail sales of more than $13.5 billion in 2018. The operational benefits of the GPS delivery tracking technology allow store managers to view where their delivery people are out on the road, making in-store logistics easier to manage. 'We know that customers love Dominos Tracker and the. Requiring the drivers to have a smart phone with the tracking app would probably require Dominos to reimburse employees for their data plans because of Sarbanes Oxley requirements for publicly traded companies (franchises could skirt around it, but not corporate-owned stores) or provide employees with a GPS tracker. We want this app to aid the Stats of stores and safety of its employees.' So I think its okay. Otherwise its inactive and will not report any data to Dominos. 'Dominos experience will only log GPS data while you are clocked in on Pulse. A significant portion of the remaining stores are expected to have GPS delivery tracking available in 2020, the company added. Dominos corporate explained this to me during the last webinar. ![]() It also offers an estimated time of arrival. After customers order, they will receive an estimated delivery time and can opt into text notifications that let them know when their order is on its way, when it’s about two minutes away, and when it has arrived. Track Your Order By tracking your order you agree to our Terms of Use and that you are at least 13 years old. Domino’s announced Monday morning that about a quarter of locations nationwide will have it in place by the end of the year, which is fast approaching. Domino’s new Pinpoint Delivery feature also lets customers track their order with Domino’s in-app Tracker by viewing their driver’s GPS location. “Customers are not the only ones who love the technology – store managers and delivery experts do as well because of the transparency it provides and how it improves the delivery experience for everyone,” Maloney says.Ĭustomers who order from stores that have GPS delivery tracking capabilities will be able to see the location of their order and delivery person on an interactive map found on their order confirmation page.
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